Frequently Asked Questions

Do You Take My Insurance?

Victory Performance and Physical Therapy is out of network with all insurance carriers.  In other words, we do not directly take your insurance.  But, you still may be able to get reimbursed by your insurance provider for your visits! 

While we can't guarantee reimbursement, we do promise you that we will do whatever we can to help you get that $$$.  And because we care, we created a special worksheet just for you to help you navigate getting reimbursed for using an out-of-network provider.  CLICK HERE to download the worksheet that lays out for you the most important questions to ask your insurance provider before beginning therapy with ANY provider.  

Why Don't You Take My Insurance?

If you agree that insurance company policies should not be dictating your treatment plan, then we already have something in common :)  

Shrinking reimbursement from insurance companies has led to reactive, purely business-centered changes all across health care.  Physical therapists at other clinics are seeing 2 or 3 (and sometimes even 4) patients every hour!  For the patient, that means less time spent with their therapist, and more time with a technician and/or “ice and stim”.  In some cases, less 1-on-1 time with your therapist may not matter.  However, if your problem requires hands-on work or treatments that can only be carried out by a therapist, you likely have to go to therapy more often.  That means more co-pays and more time away from work, friends and family.

At Victory Performance and Physical Therapy, our patients’ needs and goals always come first!  We want you to spend less time in our office, and more time with your family and friends, doing the things that are important to you.  That's why our doctors of physical therapy spend the entire 55' appointment with you, and never spend time doing things that you can easily do on your own.  We use a hands-on, manual therapy based approach with all aspects of your treatment because we know that's what will get you back to doing the important things that make you happy, in the absolute quickest amount of time possible. 

Do I Need A Referral From My Doctor?

California is a Direct Access state.  That means you do not need a physician referral for the first 12 visits or 45 days (which ever comes first).  If your therapist determines that you will be seen past 12 visits or 45 days on your initial evaluation, they will ask you at that time to start the process of getting a referral so that your care is not interrupted. 

What Should I Expect On My First Visit - And Beyond?

Once you have booked your appointment and completed the medical intake form, we are able to start assessing your needs and putting together a plan to help you achieve your goals.  Appointments last approximately 55 minutes.  You will be treated by the same licensed physical therapist each visit to promote accelerated recovery and enhance your physical therapy experience.

During your initial evaluation, we will clarify and review your injury history and goals. The information we gather from you is extremely important and helps guide our physical assessment. Your preferences and goals have a direct effect on the direction of our treatment. After getting to know you and your goals a little better, we will analyze your posture and how you perform critical movements involved in your everyday living as well as the movements that currently give you pain. These functional movement tests help us determine the cause of the problem so that we can treat and prevent the symptoms from returning. 

After we determine the cause of the dysfunction, your treatment typically consists of some type of manual intervention (soft tissue mobilization, massage, joint mobilization/manipulation), targeted stretching/strengthening, and/or neuromuscular re-education. In most cases, you will require a little bit of everything.

During the course of your treatment, you will receive guidance on what to do on your own between visits.  This locks in the gains we make during our sessions and accelerates you toward your goals.  

What Should I Wear?

Please wear comfortable, loose fitting clothing.  If we are evaluating your hip, knee or ankle, please wear shorts.  Ladies (and men if you don’t want to take your shirt off), if we are evaluating your shoulders or neck, please wear a tank top or sports bra.  In general, the more we are able to see, the better we can evaluate and treat the area.  Also please keep in mind that everything in this amazing human body is connected, and it is not uncommon for us to look at your foot and ankle even if you are coming in for neck pain.  We are thorough like that 😆

How Many Sessions Will I Need?

Based on the findings of your initial evaluation and keeping your ultimate end goal in mind, your therapist will give you an estimated number of visits.  Newer/less complicated cases usually take 1-4 visits.  Older or medium complexity cases take anywhere from 5-8 visits.  Chronic/high complexity/surgical cases can be anywhere from 8-30 visits.  As symptoms change, the number of necessary visits may also change. 

What Is The Cost Per Visit?

We offer several pricing packages and payment plans to meet your specific needs.